At Russel & Rose™ modern heirloom jewellery, we are committed to offering high-quality, solid gold jewellery designed to be passed down generations. However, like all fine pieces, jewellery naturally experiences wear and tear over time, especially with regular use. Below, we have outlined what to expect in terms of wear and tear, the repair services we offer, and important details about charges for repairs.

Wear and Tear on Solid Gold Jewellery
Solid gold is a durable and timeless material, but over time, it will naturally show signs of wear, especially with frequent wear. Typical wear and tear is expected between 6 to 12 months of regular use, depending on how often the jewellery piece is worn and the conditions it is exposed to.

While we ensure our jewellery is made to last, it’s important to note that wear and tear must be assessed on a case-by-case basis. Our team will evaluate the piece and determine the level of wear based on its use.

Common signs of natural wear on gold jewellery include:
1. Surface Scratches – May develop light scratches from daily wear.
2. Dulling of Shine – Over time, the polished surface of gold may lose some of its lustre. This can be restored with professional cleaning and polishing.
3. Minor Bends or Warping – Thinner gold bands or delicate pieces may experience slight bending, especially with frequent wear.
4. Worn Prongs or Settings – For pieces with stones, prongs or settings may experience wear, potentially leading to loose stones if not regularly checked.
5. Engraving Fading – Engraving or fine detailing may fade slightly from contact and friction over time.

Repairs and Maintenance
While wear and tear is inevitable, we offer repair services to help maintain the beauty and functionality of your solid gold jewellery. Please note that repairs will incur a charge, which will be determined based on the nature of the repair needed.
* Polishing & Refinishing: If your piece loses its shine or shows signs of wear, we provide professional polishing and refinishing to restore its lustre.
* Prong Re-tipping & Stone Re-setting: If your stone becomes loose or a prong shows wear, we can offer re-tipping or re-setting to ensure your jewellery stays secure.
* Repairs for Bending or Warping: Our skilled craftsmen can restore the shape of any pieces that may have bent or warped over time.
* Cleaning & Inspection: Regular cleaning and professional inspections are recommended to prevent build-up and identify potential issues early.

Care Tips to Minimise Wear
To help extend the life of your solid gold jewellery, we recommend the following care practices:
* Avoid exposure to harsh chemicals, lotions, and perfumes, which can speed up the wear process and dull the finish.
* Remove jewellery before physical activities such as exercising or cleaning, where impacts or rough treatment can cause damage.
* Store jewellery in our soft silk or satin pouch to prevent scratches from other items.

Contact Us for Repairs
If you believe your jewellery requires repair or you have questions about the wear and tear process, please don’t hesitate to get in touch. We are happy to evaluate your piece and provide an estimate for any necessary repairs.
To discuss your piece or schedule an appointment, contact us at:
admin@russelandrose.com

At Russel & Rose™ modern heirloom jewellery, we believe your jewellery pieces should continue to bring you joy for years to come, and we are here to help maintain the preservation of it through regular care and repair services.